FAQ’s

You can either send through your request by filling in the form on our website under the Book Your Course tab or simply call us on 1300 66 88 55

You will be required to complete some theory prior to coming in, which you can do with either a workbook and manual that we post out or over the internet, through our website. You will need to answer all the multiple choice questions prior to attending just 6 hours of face to face training.

Courses are held in our head office in Mayfield West, NSW.

We hold regular training to which dates can be viewed on our course calendar. Please select the Course calendar tab on the home page.

Alternatively if you are situated outside of the Newcastle area we can refer you to the nearest instructor.

Our instructors hold regular training in all states and we will be more than happy to refer you. Please call 1300 66 88 55

Yes!

We are a recognised Registered Training Organisation and our RTO number is 91232. Our courses are Nationally Recognised and Accredited by ASQA (Australian Skills Quality Authority).

If you train in our head office and you have completed your theory and are deemed competent, you can expect to receive your certificate upon completion of your course or, if your training is outside of normal business hours (i.e.: weeknights/weekends) it will be process and posted the next working day.

If you train in another location, certificates will be available once paperwork is received in head office and processed

This depending on the size and nature of your business. The First Aid in the Workplace Code of Practice outlines the number of people you need trained as well as first aid facilities and kits.