The First Aid Training Company

HLTAID016 Manage First Aid Services and Resources

HLTAID016 Manage first aid services and resources

About this unit of competency

This unit describes the skills and knowledge required to establish, maintain and facilitate the provision of appropriate first aid in the workplace.

The unit applies to workers in nominated occupational first aid or management roles.

Applicable Industries:

  • Emergency responders
  • Mining
  • Construction
  • Many more

National Course Code

  • HLTAID016 Manage first aid services and resources

Training Program

This Manage first aid services and resources course is delivered as a 6 hour face to face training course, plus breaks.

We offer weekly public attendance first aid courses at our Mayfield West training centre or we can come to your workplace.

If your organisation is interested in a private / in-house booking to have this course delivered to a group of staff, please contact our head office to discuss booking options. The delivery can be programmed to fit in with your staff and company schedule, at your venue or ours

Assessment Requirements

Physical Requirements:

It is important to note that the HLTAID competency standards do require a level of physical ability to meet the evidence requirements for assessment. Specifically, for this course, students must be able to inspect first aid resources and check operational readiness.

Language Skills:

All students must be able to demonstrate an accurate verbal report which would be given to emergency services and workplace supervisor

Language, Literacy and Numeracy requirements

This course combines plain english, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and developing first skills that will be needed in an emergency.

If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our head office before enrolling to discuss your training needs


All students must bring ID with them to the training course. Photo ID is the minimum requirement (e.g. Drivers Licence, Passport or similar).

Assessment submission process, support and outcomes

Assessment Outcomes: Competent or Not Competent

For any learner who is unable to satisfactorily complete all assessment tasks, the assessor will attempt to make reasonable adjustments to the methods of assessment. If the learner is deemed not competent, they will need to re-sit the training course and additional fees will apply.

Recognition of Prior Learning

Students choosing to undertake RPL will need to be sent an RPL guide for their course.

In order to be eligible for RPL, the student must demonstrate currency in that particular subject. I.e. a student cannot submit evidence from 5 years prior and request it be applied directly to their new competency. They must show how they have since applied those skills and that they are current

Course completion

Once assessed and competency demonstrated, learners will be issued a Statement of Attainment for HLTAID016 Manage first aid services and resources.

This Unit of Competency is Nationally Recognised from Health Training Package and it is recommended that it is updated every three years.

HLTAID016 Course Description

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